Frequently Asked Questions
Are there any hidden fees or additional charges?
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No. The subscription price covers full access to all features included in your plan. There are no setup fees, transaction fees, or per-order charges. You pay only the monthly (or annual) subscription fee displayed above.
Can I switch plans or cancel at any time?
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Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of the next billing cycle. There are no cancellation fees — you can cancel your subscription at any time, and you will retain access until the end of your current billing period.
Is there a free trial available?
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Yes. We offer a 14-day free trial on all plans with no credit card required, so you can evaluate mPrice risk-free before committing.
What happens if I exceed my SKU limit?
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If your catalog grows beyond your plan's SKU limit, we'll notify you and help you upgrade to the next tier. Your existing repricing rules and configurations carry over seamlessly.
Which Amazon marketplaces are supported?
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mPrice supports all Amazon EU marketplaces (DE, FR, IT, ES, NL, PL, SE, BE) as well as Amazon UK and Amazon US. Enterprise clients can request additional marketplace integrations.
How is my data handled?
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We take data protection seriously. All data is encrypted at rest (AES-256) and in transit (TLS 1.2+), hosted on EU-based servers, and processed in full compliance with Amazon's Data Protection Policy and GDPR. For details, please see our
Data Protection & Privacy Policy.